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netnot
#1 Posted : Monday, September 11, 2017 3:09:52 PM
Rank: Newbie

Groups: Registered

Joined: 9/11/2017
Posts: 2
Our website recently disabled TLS 1.0 due to security requirements, and search has stopped indexing. Is it possible to get it to use TLS 1.1 at minimum? See stack trace below.

09/11/2017 03:00: Exception caught in the import process: The start URL could not be read. StackTrace: at Keyoti.SearchEngine.Index.IndexableSources.WebSiteSpider.a(Uri A_0)
at Keyoti.SearchEngine.Index.IndexableSources.WebSiteSpider.DiscoverLinkedURLs(ArrayList crawlUriList, ArrayList discoveredURLs, ArrayList pathMatchesToBeIgnored, ArrayList pathMatchesToBeIncluded, ArrayList existingDocumentURLs, Boolean indexNow, ArrayList addedURLs, DiscoveredDocumentHandler discoveredDocumentHandler)
at Keyoti.SearchEngine.Index.IndexableSources.WebSiteSpider.a(ArrayList A_0, ArrayList A_1, WebsiteBasedIndexableSourceRecord A_2)
at Keyoti.SearchEngine.Index.IndexableSources.WebSiteBasedSource.Import()
at Keyoti.SearchEngine.Index.DocumentIndex.Import(IndexableSourceRecord indexableSourceRecord, IIndexableSource dataSource)
at Keyoti.SearchEngine.WindowsService.Task.a(Object A_0, ElapsedEventArgs A_1)
Jim
#2 Posted : Tuesday, September 12, 2017 1:38:48 AM
Rank: Advanced Member

Groups: Administrators, Registered

Joined: 8/13/2004
Posts: 2,669
Location: Canada
Hi, which version of .NET are you using and which version of Search are you using?

TLS support depends on those version.

Thanks
Jim
-your feedback is helpful to other users, thank you!


netnot
#3 Posted : Tuesday, September 12, 2017 3:13:45 PM
Rank: Newbie

Groups: Registered

Joined: 9/11/2017
Posts: 2
We are running 4.6.01055 on Windows 2012r2, with SearchUnit version 6 (Keyoti4.SearchEngine.Web, Version=2015.6.15.213)

Thanks!
Jim
#4 Posted : Tuesday, September 12, 2017 8:00:08 PM
Rank: Advanced Member

Groups: Administrators, Registered

Joined: 8/13/2004
Posts: 2,669
Location: Canada
Thanks, so it should work with this registry change

https://stackoverflow.co...t-4-5/28502562#28502562

If you can't do that, please let me know and I will give you a new MSI.

Thanks
Jim
-your feedback is helpful to other users, thank you!


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