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jrcarr
#1 Posted : Thursday, October 19, 2017 12:35:02 PM
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Joined: 10/12/2017
Posts: 17
Using the Index Management Tool, I keep getting an error with the same file during the indexing. It is a PDF file and the error that pops up is as follows:

Invalid Unicode code point found at index 0.
Parameter name: strinput

When I click on the "OK" button, it then stops the rest of the indexing so I can't complete indexing any files from that point on. Though it is getting through 90-95% of the files, I would prefer it index all of them. Any ideas what this error means and what I would need to fix it. Thanks

Update: This is the complete error message from the Documentindex.txt log

10/19/2017 08:17 AddDocument() on http://www.apscservices....f/16/16-052-U_182_3.pdf caught an Exception Invalid Unicode code point found at index 0.
Parameter name: strInput at System.Text.Normalization.Normalize(String strInput, NormalizationForm normForm)
at Keyoti.SearchEngine.Utils.a.a(String A_0)
at Keyoti.SearchEngine.Index.k.a(Word A_0, Int32 A_1)
at Keyoti.SearchEngine.Index.k.a(Document A_0)
at Keyoti.SearchEngine.Index.k.b(Document A_0)
at Keyoti.SearchEngine.Index.q.a(Document A_0)
at Keyoti.SearchEngine.Index.q.a(Document A_0, a A_1, Boolean A_2)
at Keyoti.SearchEngine.Index.q.a(Document A_0, Boolean A_1, a A_2, Boolean A_3)
at Keyoti.SearchEngine.Index.DocumentIndex.a(Document A_0, a A_1)
Jim
#2 Posted : Thursday, October 19, 2017 5:59:02 PM
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Joined: 8/13/2004
Posts: 2,667
Location: Canada
Thanks for the error report, it seems to be something odd about that particular PDF.

2 things we can do;

1. you can set IgnoreDiacritics in the configuration to false. This means that, for example 'é' in a word WILL NOT be the same as 'e', so 'sake' will not find 'saké'

2. I can give you a new MSI, it will be the prerelease version of v7 (which is stable, we're finishing up the installer right now).


-your feedback is helpful to other users, thank you!


jrcarr
#3 Posted : Thursday, October 19, 2017 6:09:50 PM
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I'm trying the configuration change now to see what happens.

I would be interested in the newer MSI to see if it fixes the problem too.

We are in the process of getting a purchase order for the software, but would like to know when v7 will be releasing? I'd hate to purchase v6 and have the new one release in a couple weeks or months.

Thanks
Jim
#4 Posted : Thursday, October 19, 2017 6:54:58 PM
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Location: Canada
v7 should be out within a week. Purchasers receive 30 day protection on upgrades, so you would get v7 for free if the release was within 30 days anyway. I'll post the new MSI when it's ready later today.
-your feedback is helpful to other users, thank you!


Jim
#5 Posted : Friday, October 20, 2017 5:00:27 AM
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Posts: 2,667
Location: Canada
Here's the v7 MSI https://keyoti.com/downl...archUnit-Setup-v7-UD.msi
-your feedback is helpful to other users, thank you!


jrcarr
#6 Posted : Monday, October 23, 2017 1:38:15 PM
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Well I done the down load, now I just get to figure out how to install it without changing half my current configurations. Since I'm new to this software and haven't even gotten to the end of my trial, ...

BTW, Making that change in the configuration did solve my original problem of indexing. Thanks
Jim
#7 Posted : Monday, October 23, 2017 4:14:33 PM
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Posts: 2,667
Location: Canada
You should be able to install v7 without changing anything. It will install alongside v6 and be able to open any existing indexes you've created.
-your feedback is helpful to other users, thank you!


jrcarr
#8 Posted : Monday, October 23, 2017 4:32:30 PM
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Posts: 17
v7 going to require a different license key? I'm still testing this out and when I copied over the files and tried the search go the following error:

Sorry, SearchUnit is either not licensed to run on this server or this web site.

Please double check your license key and ensure it is set in the web.config per the Help.

Server name: www.apscservices.info
Server IP: xxx.xxx.xxx.xxx
Installed level: Pro
Assembly: Keyoti4.SearchEngine.Web, Version=2017.7.17.1019, Culture=neutral, PublicKeyToken=58d9fd2e9ec4dc0e


keyotiSearch.useWCFService=true
Jim
#9 Posted : Monday, October 23, 2017 4:46:40 PM
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Joined: 8/13/2004
Posts: 2,667
Location: Canada
Sorry, yes my fault

5C576C63695F6B646D5E6F59514A56283F4342403D43444045464349484A51483A3E3D3B5
-your feedback is helpful to other users, thank you!


jrcarr
#10 Posted : Monday, October 23, 2017 5:02:51 PM
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Thanks
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