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Rank: Newbie
Groups: Registered
Joined: 2/22/2016
Posts: 6
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Hi, I am a new user of search and I am following the quick start guide, trying to setup my project.
I have an .aspx page that has the SearchResults control on it.
I got it to setup the default directory, ~/KeyotiSearchAdministration/IndexDirectory
I clicked the smart tag and then clicked "Manage Index". I got a message "Error invoking 'Manage Index'. No useful details beyond this. Clicking it again did nothing.
I am running VS 2010.
I tried uninstalling and reinstalling keyoti. We have the pro version. Same result.
Let me know what I should do - thanks !
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Rank: Newbie
Groups: Registered
Joined: 2/22/2016
Posts: 6
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I forgot to mention the version - the following installer was used: Search_ASP.NET-Setup-2012.1-UD.msi
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Rank: Newbie
Groups: Registered
Joined: 2/22/2016
Posts: 6
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Also - after installation, I got a welcome box with "Quick Start", "Help" and "Index Manager" buttons.
I clicked on "Index Manager" and nothing happened. So something seems to be missing/broken from the installation (?)
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Rank: Advanced Member
Groups: Administrators, Registered
Joined: 8/13/2004
Posts: 2,667
Location: Canada
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Thanks for posting, I don't know what the issue is off the bat, but I wonder what happens if you open the NETCLR_v4_BIN (or v2) under our install directory in program files (x86), and run Keyoti4-Search-IndexManagerToolLauncher.exe from there? Any error info? FYI this is another way to launch the index manager tool and you can certainly use it from there. Jim -your feedback is helpful to other users, thank you!
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Rank: Newbie
Groups: Registered
Joined: 2/22/2016
Posts: 6
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Thanks for the reply Jim. At first when I double-clicked on that .exe that you mentioned I got nothing except a brief flashing of the explorer window. Then I had the bright idea of running it as an administrator, and now the Index Management tool launches. So, it seems to be related to not running as an Admin. Now, after running it as Administrator one time I am now able to run it fine as a non-admin user. I am still not able to run it by clicking on the smart tag from VS 2010 (even when running VS as an Admin). I suppose now that I can run the Index Management tool directly I don't really need to worry about the smart tag any more (?)
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Rank: Advanced Member
Groups: Administrators, Registered
Joined: 8/13/2004
Posts: 2,667
Location: Canada
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Strange, I can't be sure what the issue is on your system. Yes I would abandon the smart tag, and just run the index manager directly. By the way, you say you're a new user, and using v2012 - do you know that we have released v6 in 2015? I don't know if you're licensed for 2012 specifically, but otherwise you might want to download the SearchUnit v6 MSI and use that. Jim -your feedback is helpful to other users, thank you!
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